Frequently asked questions.
Quick answers about paying, getting paid, checks, and security. Cannot find what you need? Our support team can help.
General
The basics: what ZIL MONEY is and who it is for.
What is ZIL MONEY?
ZIL MONEY is a payment platform for businesses. You can pay vendors and employees, get paid by customers, print and mail checks, and send invoices from one account.
You can pay by ACH, wire, credit card, virtual card, or check.
How many businesses use ZIL MONEY?
More than 1.5 million businesses use ZIL MONEY, from small startups to large companies. The platform has processed over $120 billion in payments and more than 22 million checks.
Is ZIL MONEY right for a small business or a large company?
Yes, both.
- Small businesses get easy setup and the basics: check printing, ACH, and invoicing.
- Larger companies can use bulk payments, approval steps, user roles, custom integrations, and the API.
Is ZIL MONEY a bank?
No. ZIL MONEY is a financial technology company, not a bank. Money movement services are provided through partner financial institutions and licensed service providers.
How is ZIL MONEY different from using separate payment tools?
Many businesses use one tool for checks, another for ACH, and another for invoices. ZIL MONEY puts these in one place, so you can pay, get paid, and keep your records in sync without switching tools.
How do I get started?
Create an account, add your business details, and connect a bank account. Some features may need extra verification before you can use them.
Need help along the way? Visit the Support Center.
Pricing & Fees
What it costs to send, receive, and mail payments.
How much does ZIL MONEY cost?
Fees depend on how you pay. A few examples:
- Credit card payments: 2.9% processing fee
- Domestic wire: $11.25 when sent from your wallet
- International wire: $25.00 when sent from your wallet
- Check mailing: starting at $1.25 per check
Businesses with high volume may qualify for volume pricing. See the pricing page for current fees.
Do wire fees change if I do not use my wallet?
Yes. The wire fees above apply when you send from your ZIL MONEY wallet. Other funding sources can cost more. Check the pricing page or ask the Support Center for your exact fee.
Where can I see the full fee list?
The pricing page lists current fees. The Fee Schedule and Terms & Conditions have the full details. For a custom quote, contact our team.
Payments & Transfers
Sending money to vendors and employees, and receiving it from customers.
How can I send payments with ZIL MONEY?
You can send payments by:
- ACH transfer
- Wire transfer
- Credit card
- Virtual card
- Printed check
- Mailed check
- RTP
Pick the method that fits each payment.
Can I pay vendors and employees through ZIL MONEY?
Yes. You can pay vendors, suppliers, contractors, and employees by ACH, wire, credit card, or check. You can also set up recurring payments for payroll.
How do I receive payments?
You can get paid by:
- ACH debit
- Check
- Credit card
- Payment links
Your customers can use whichever method is easiest for them.
How do ACH payments work?
ACH moves money between bank accounts. You can send and receive ACH payments in ZIL MONEY. ACH payments typically take a few business days to arrive, so they work well for regular and recurring payments.
How do I set up ACH transfers?
Link your business bank account to ZIL MONEY. Then you can start sending payments or receiving funds from your account.
How do I send a domestic or international wire?
Choose the wire option, enter the recipient’s details, and submit. ZIL MONEY handles the rest. See the Pricing & Fees section for wire fees.
Are wire transfers instant?
No. Domestic wires are typically processed the same business day, depending on cutoff times. International wires usually take 1 to 3 business days because of time zones and local rules.
Check Services
Printing, mailing, and sending checks.
How do I print checks with ZIL MONEY?
You can print checks right from the platform. Add your company logo, fonts, and signature to match your brand. You do not need a separate check printing service.
Can I add my company logo to my checks?
Yes. You can add your logo, choose fonts, and include a signature on your checks.
Does ZIL MONEY mail checks for me?
Yes. ZIL MONEY can print and mail checks to your recipients. Choose from delivery options like USPS First Class or FedEx Overnight, based on how fast you need the check to arrive.
How long does it take to mail a check?
Delivery times are estimates and depend on the option you choose:
- USPS First Class: 1 to 5 business days
- First Class with tracking: 1 to 5 business days
- Priority: 1 to 3 business days
- Express: 2 business days
- FedEx Overnight: 1 business day
What are eChecks?
An eCheck is a digital check you send and receive online. It is a paperless option instead of a paper check. You can create and send eChecks to vendors or customers from ZIL MONEY.
How do I create a check draft?
Sign in, enter the recipient’s details and the amount, then submit. ZIL MONEY creates the draft and delivers it for you. Steps can vary by account, so the Support Center has a full walkthrough.
Pay by Credit Card
Use a credit card to pay rent, vendors, and payroll.
Can I pay rent with a credit card?
Yes. You can pay rent with a credit card through ZIL MONEY, which helps you manage cash flow. A 2.9% processing fee applies to all credit card payments, including rent.
Credit card rewards are determined by your card issuer and are subject to your card’s terms and conditions.
Does my vendor need to accept credit cards?
No. You pay with your card, and your vendor gets paid in a way they already use, such as ACH or check.
How do I pay a vendor with a credit card?
Choose credit card as the payment method, enter the vendor’s details and the amount, and submit. ZIL MONEY processes the payment securely.
Are there limits on credit card payments?
Limits can depend on your card, your account, and the payment. A 2.9% processing fee applies to every card payment. Make sure your card has enough available credit, because card payments are charged right away. For your account limits, ask the Support Center.
Can I pay payroll with a credit card?
Yes. Choose credit card as the payment method when you set up payroll. A 2.9% processing fee applies.
Terms apply. See the rewards terms for details. Credit card rewards are determined by your card issuer and are subject to your card’s terms and conditions.
Can I automate payroll payments with my credit card?
Yes. After you set it up, payroll payments run on the date you choose. You can also set up recurring payments to cut down on manual work.
Invoicing & Getting Paid
Send invoices, collect payments, and pay the bills you receive.
How does invoice automation work?
You create an invoice, and ZIL MONEY sends it to your customer. For regular customers, set up recurring invoices by choosing how often to send them, such as monthly or quarterly. You can track every invoice from your dashboard.
How can customers pay my invoices?
Your customers can pay online by bank account or credit card. You can also send a payment link by email or text message so they can pay with one click.
How do I send a payment link?
Create a payment link in ZIL MONEY and send it by email, text, or any messaging app. Your customer opens the link and pays with their preferred method. You can track payments in real time.
Is there a limit to how many payment links I can send?
Payment links are made for everyday use, so you can create one whenever you need it. If you plan to send a very large number at once, ask the Support Center how to set that up.
Can I pay an invoice I received from a vendor?
Yes. You can pay vendor bills from the same account you use to send invoices. Choose how to pay, such as ACH, check, or credit card.
Business Tools
Bulk payments, approvals, expenses, and reports.
How do I send bulk payments?
Upload a file with your recipients and payment amounts. ZIL MONEY processes the payments for you. This is useful when you pay many vendors, contractors, or employees at once and want to avoid manual errors.
Can I require approval before a payment is sent?
Yes. You can set approval steps so a payment is reviewed before it goes out. Ask the Support Center to help you set this up.
How can I track business expenses?
ZIL MONEY lets you categorize expenses, track payments, and run reports. This helps you see where your money goes and prepare for tax season.
Does ZIL MONEY give me reports?
Yes. You can view reports on your transactions and expenses, including spending by payment method over time. Use them for taxes, financial statements, or tracking cash flow.
What other tools does ZIL MONEY include?
Along with payments, ZIL MONEY includes tools for bank data, deposit slips, document mailing, and shipping labels.
Integrations
Connect ZIL MONEY to the software you already use.
What software does ZIL MONEY work with?
ZIL MONEY connects with many accounting, payroll, and business tools, including:
- Accounting: QuickBooks Online, QuickBooks Desktop, Xero, Zoho Books, FreshBooks, Sage
- Payroll: Gusto, Zoho Payroll, QuickBooks Payroll
- Other: Zapier, HubSpot, Bill.com
Can I connect ZIL MONEY to my accounting software?
Yes. Once connected, you can sync payment data and cut down on manual entry. This helps keep your records accurate and up to date.
Can I manage bulk payments from my accounting software?
Yes. With the QuickBooks integration, you can manage bulk payments from your accounting system, so your transactions stay recorded and in sync.
How do I set up an integration?
Follow the step-by-step instructions in the platform to connect your accounting software, payroll system, or other tools. If you get stuck, visit the Support Center.
Does ZIL MONEY work with payroll software?
Yes. ZIL MONEY works with payroll tools like Gusto, Zoho Payroll, and QuickBooks Payroll, so you can handle payroll payments next to your other payments.
Does ZIL MONEY have an API?
Yes. Developers can use the ZIL MONEY API to connect payments to their own systems or other apps, such as to automate payments.
Security & Compliance
How ZIL MONEY protects your account and data.
How does ZIL MONEY keep my data secure?
ZIL MONEY uses encryption and secure sign-in to protect your financial and personal data. Payments are processed through secure channels. You can also turn on multi-factor authentication for an extra layer of protection.
Is ZIL MONEY compliant with industry standards?
ZIL MONEY follows industry security and privacy standards to protect your business and your customers. To request compliance documents, contact the Support Center.
How does ZIL MONEY help prevent fraud?
ZIL MONEY monitors activity for signs of fraud and uses encryption and multi-factor authentication to help protect your account and payments. If we see unusual activity, we will notify you so you can act quickly.
What should I do if I suspect fraud on my account?
Contact the Support Center right away. The team will help you review the activity and secure your account. Your account may be locked until the issue is resolved.
How do I share account access with my team?
Invite team members and give each person a role with specific permissions. You decide who can view, edit, or approve financial details, and you can change permissions anytime from your dashboard.
No matching questions
Try different words, or ask our team in the Support Center.
Still have a question?
Our Support Center has step-by-step guides, and our team is ready to help with anything not covered here.









