Zil Money is a financial technology company, not a bank. Zil Money offers banking services through partnership with FDIC member banks Texas National Bank. Customers are not directly insured by the FDIC - but through the pass-through coverage of our partner banks and is conditional on proper titling, record-keeping, and custodial arrangements.

Zil Money Communications Policy

1. Purpose of this Policy

This Communications Policy outlines how Zil Money Corporation, doing business as Zil Money (“Zil Money”, “we”, “us”, “our”) communicates with users, including by email, SMS, phone, and digital platforms. By using our services or providing your contact information, you consent to receive communications from Zil Money in accordance with this policy and applicable laws.

2. Types of Communications

• Transactional: Account updates, login verifications, billing or payment alerts, and system notices.
• Promotional: Offers, product launches, campaigns, surveys, and other marketing messages.
• Regulatory/Legal: Notices related to terms of service, privacy policies, or legal obligations.

3. Communication Channels

• We may contact you through Email
• SMS/Text messages
• Phone (where permitted)
• Push notifications
• In-app or web-based messages

4. SMS/Text Message Consent

By providing your mobile number, you agree to receive SMS messages from Zil Money, which may include both transactional and promotional content. Message and data rates may apply depending on your carrier. Frequency: Up to 5 messages per month. To opt out, reply STOP to any text message. To get help, reply HELP or contact support@zilmoney.com. Consent is not a condition of purchase or service use.

5. Promotional Emails and Opt-Out

You may opt-out of promotional emails by clicking the unsubscribe link in the footer of any marketing email. Opt-out requests will be processed within 10 business days. Transactional or legal notices may still be sent even if you opt-out of promotions.

6. Data Use and Privacy

Communication metadata (e.g., open rates, click-throughs) may be collected to improve message relevance and delivery performance. All communications are subject to our Privacy Policy, which governs how we collect, use, and store your information.

7. Your Rights Under CCPA/CPRA

If you are a California resident, you have the right to:
• Request access to the personal data we have about you.
• Request deletion of your data.
• Opt-out of the sale or sharing of your personal information.
To exercise these rights, please email privacy@zilmoney.com or refer to our Privacy Policy at https://zilmoney.com/privacy-policy/.

8. Cookies and Tracking Technologies

Zil Money uses cookies, web beacons, and similar tracking technologies in our emails, website, and communications to personalize your experience, analyze performance, and support targeted messaging. To learn more about how we use cookies and how to manage your preferences, please refer to our Privacy Policy at https://zilmoney.com/privacy-policy/.

9. Contact Us

For any questions or concerns about this policy or your communication preferences, you may contact us at: support@zilmoney.com